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        Our exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

        To be eligible for a exchange, your item must be unused and in the same condition that you received it. 

        Underwear:

        Please be aware, this item is not available for a refund/exchange 

         

        If you need to exchange your Paris & I item, please send us an email at hello@parisandi.com.au with your order number & proof of purchase. We are more than happy to assist you in exchanging your item. Once exchange is approved please send your item to: PO BOX 121 BIGGERA WATERS 4216 GOLD COAST QLD



        Shipping
        To return your product, you should mail your product to:

        PO BOX 121 BIGGERA WATERS 4216 GOLD COAST QLD

        Australia

        You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

        Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

        If a customer is returning a package, we advise to use an insured, priority mail, as if the package is lost on its return to us, it is not our responsibility.

        We only refund items if they are defective or damaged.

        Damages

        Paris & I  holds a NO WARRANTY policy. Once worn we are not responsible for any damage that occurs. Paris & I  can experience normal “wear and tear” over time.