Our 30-Day Confidence Guarantee
30-Day Confidence Guarantee - New Customers Only - Min Order Value $199.00
We know that you'll love your Paris & I, but because you haven't purchased with us before we want to make you feel comfortable and confident with your order.
Paris & I want to offer you a 30 day confidence guarantee What this means is that if you're not happy with your Paris & I you can get a complete refund. The reason we are offering you this is because we know once you have Paris & I in your hands you will love it as much as we do.
Of course there are some terms and conditions that must be followed. Please read below;
Full priced, in stock items can be returned for an exchange, refund or store-credit. If payment is made using a credit service such as Afterpay or PayPal a small fee will be deducted from the in-eligible refund amount to cover any fees incurred.
The item must be returned within 30 business days of receiving your purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.
Items must be returned in original condition, unworn, unaltered, unwashed. Please include your order # in your parcel.
Sale items are final and are not eligible for a refund. This includes all promotions.
Underwear & Scrunchies are not included due to hygiene reasons.
You must contact us within 7 days of receiving the item to request a return. Returned items must then be received by Paris & I within 30 business days of the initial contact.
Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund for the purchase price [excluding shipping cost] directly to the original method of payment used for purchase.
If you have any specific questions in relation to our returns policies, please feel free to contact us via email – email@example.com
HOW TO RETURN YOUR ORDER
To return an item, simply email us at firstname.lastname@example.org and wait for our reply. Before returning your item, please ensure you’ve read and understood our returns policy. Customers are required to pay the returned shipping fee therefore if any item/s are returned that don’t meet our policy they will be sent back to the customer who will then be charged another returned shipping fee.
Paris & I is not liable for the loss of garments being returned. We recommend to return your item/s via a registered or traceable postal service and recording your tracking number. Before returning please ensure you’ve read and understood our returns policy.
Active from the 28.1.22