FREE EXPRESS SHIPPING
Free express shipping when you spend $199 | AUS & NZ orders only
A flat rate charge of $8 shipping is applied at your cart during the checkout process.
Paris & I is not responsible for the theft or damage of a parcel/article once it has been delivered.
You can track your order online through www.auspost.com.au/track with your tracking number sent to you via email.
Average Shipping Times: (shipped out of Gold Coast, AUSTRALIA)
AUSTRALIA STANDARD: 3 – 5 working days (Mon-Fri)
NOTE: Western Australia (WA) 7 – 10 working days (Mon-Fri)
AUSTRALIA EXPRESS: 1 – 3 working days (Mon-Fri)
NOTE: Western Australia (WA) 3 – 5 working days (Mon-Fri)
Shipping outside of Australia will receive a charge of $20 (AUD) shipping, this is applied during the checkout process.
New Zealand Shipping
USA + REST OF WORLD STANDARD:
USA: 10 – 14 working days (Mon-Fri)
Rest Of The World: 10 – 14 working days (Mon-Fri)
Public Holidays: not included as delivery days
INTERNATIONAL DUTIES AND CUSTOMS CHARGES
All orders are shipped from Australia, therefore all international customers (outside of Australia) may be required to pay applicable duty, sales tax and customs charges upon collection of your order (which is a separate amount to your Paris & I order). The only charges Paris & I collect are those stated on your Paris & I order invoice. We cannot provide an exact amount for any sales tax, duty and customs charges as they are determined by your local government. For further assistance with this, please contact your local government for details.
Paris & I will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will Paris & I accept any orders back due to rejection of customs charges. You can read more about our policy in our sales terms and conditions.
Shipping charges are non refundable.
Paris & I is not responsible for lost or stolen packages if confirmed delivery. The customer accepts full responsibly for any loss or damage to these items. The customer is responsible if their package gets redirected to Paris & I marked as unclaimed and does not offer free shipping back to the customer. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.
Customers must return their items for exchange at their own expense.
You can read more about this in our terms and conditions.
All orders with a pre order item will be sent when the pre order item is instock. All pre orders have a 4-6 week wait time. Please message us via instagram DM or email us at firstname.lastname@example.org if you would like to receive your non pre items first and pay for the cost of the shipping. We are always happy to accommodate where we can.
A little message from us (owners)
Hello there and thank you for stopping by. The picture of the two girls in the lilac is us! Sammi on the left and Paris on the right. We own and operate Paris & I. The other picture is our mum's. We feel like it's important to include them on here as family and community is everything to us.
Paris & I isn't just about the clothing for us, it's about making people feel amazing about themself. Connecting with you is what keeps us alive, it's what puts the biggest smiles on our faces. So please if you need anyone to chat to about anything, message us on instagram @parisandiofficial or email us at email@example.com. Why? because you are important to us.